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Category > FAQ > Page Uploaded: 10/05/16

Q: Order tracker: does the Adidas webstore have one?

A The Adidas webstore (adidas.co.uk) does have an order tracker; each order placed at the Adidas webstore is given a unique order number which can be used to track how the package is being handled by the Adidas warehouse and shipping companies. To use the order tracker a customer has to visit the following website address: https://www.adidas.co.uk/order-tracker. Using the order tracker is simple: a customer has to enter their unique order number and email address (email address tied to their Adidas order) and click submit; the Adidas webstore will then provide an update on the status of the order. The unique order number that Adidas assigned to your order is provided in the confirmation email that the Adidas webstore sends; once the order is complete and the payment is confirmed. You may need to check the spam/promotions folder of your email account; as some email providers 'tag' automated emails as spam. The Adidas webstore state that it takes around five minutes to process an order, and the email confirmation should be sent within five minutes; the email may be delayed due to the mail servers used by the customers email provider.