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  Q: Returning shoes received as a Christmas gift?

  A: updated (02/02/2012)

So you received a pair of shoes as a Christmas gift and wish to return them because they are the wrong size, or they look ugly etc. I am afraid there is no legal requirement for retailers to offer you an exchange or a refund in such a circumstance. The good news is that many retailers have a 'goodwill' return's policy for shoes received as a Christmas gift. Amazon will provide a full refund for any items returned up until January the 31st. Barratts will provide a refund for any shoes returned within 28 days of the purchase order date, or up until January the 16th, which ever date is the later.

 
 

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